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14 day returns policy


If you are not satisfied with any purchase from Morgans Gunroom then you may return any products back to us within 14 working days of receipt providing that the product is in a fully resalable condition.

This means that the product is not damaged or dirty, has not been used in any way and that the product is complete with the original packaging.

We will only be able to provide a full refund if you inform us of your intention to return your order within the first 14 days of receipt of your order.

These Terms and Conditions do not affect your statutory rights as a customer. For more information on purchasing from the internet please see distance selling information from the Office of Fair Trading.

Faulty items


With regards to faulty products we will adhere to the warranty provided by the manufacturer and work within their process to fix or exchange the products under their warranty terms and conditions.

The total liability of the sale of contract is limited to the monies paid by the buyer and we cannot be held liable for indirect, consequential or special loss.

If a fault is noticed with the item upon delivery, Morgans Gunroom will be more than happy to arrange for the collection of the item at no extra cost to you & we will either send out a replacement item or alternatively provide you with a full refund depending on your preference.

Returning items


If you wish to return an item please email us at jd@morgansltd.com with details of your order, the items you wish to return and a brief explanation why.

Once the item has been received back it will be checked and we will then issue a reimbursement for the item via the same payment method used for the original transaction.

We will only refund return postage costs in cases where Morgans Gunroom is at fault for an incorrect order being sent out to the customer or if there is a fault with the item.

It is your responsibility to ensure the safe delivery of your items/order back to us and we would recommend using a signed for service as we can't be held responsible if an item that is due to be returned to us ism subsequently lost in the post.

Returns address


All items must be returned to the following address:

Morgans Oswestry, (Morgans Gunroom), Mile End Business Park, Oswestry, Shropshire, SY10 8NN.